Returns & Refund Policy

Returns

We accept returns on UN-used products within 7 days.

Customized products cannot be returned, except if they are defective or were made incorrectly due to our mistake.

Any problems with orders should be reported within 7 days of receiving product.

We try to make returns as easy as possible. If there is a defect with a product or we made a mistake with the order, we will pay for the return shipping.

Refunds & credits

Shipping charges will not be refunded unless there is a defect on the product or a mistake in the order.

Any damaged product must be received by us or a digital image e-mailed to us before any credits or product reshipment.

How to send a return

Send all returns to:

SSQUARE INTL CO
Attn: Returns Department
Building #113, Tipu Road, Model Town, Sialkot, Pakistan

It is recommended that you send all returns back via USPS US MAIL International Air Mail Registered. Send your package insured and postage paid. There will be no credits or refunds for return shipping charges.

If you request that we replace or exchange an item, you will be responsible for paying the re-shipping charges.

Questions about a return?

Please call or email us if you have any questions regarding returns: +92 324 6135374 (call or WhatsApp) or info@ssquareintl.com.